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Financial Services

The financial services industry is undergoing rapid change, facing challenges in growth, heightened customer expectations, and stricter regulations. At National Systems America, we empower clients in the financial sector to succeed by optimizing their technology solutions with high-quality talent and innovative solutions.

Our services for the financial services industry include:

  • Filling IT team gaps with skilled professionals.

  • Delivering emerging technology skill sets to meet evolving industry demands.

  • Tapping into our deep and diverse talent pool to find the perfect resource or project team tailored to your specific needs.

Partnering with National Systems America brings numerous benefits:

  • Reduced cost of acquiring IT talent.

  • Access to unique and hard-to-find skill sets.

  • Competitive pricing for quality services.

  • Shorter hiring timelines and access to higher-quality candidates.

  • Internal database of proven talent for seamless staffing solutions.

Trust National Systems America to enhance your technology capabilities, drive efficiency, and navigate the complexities of the financial services market with confidence

High Tech

High-tech companies face intense competition and must respond rapidly to customer needs while continuously innovating and operating efficiently. National Systems America empowers high-tech firms to enhance product innovation efficiently and cost-effectively, ensuring they stay ahead in the market.

Our services for the high-tech industry include:

  • The quick ramp-up to support critical projects or ongoing needs.

  • Bridging the gap between business goals and required IT resources.

  • Augmenting IT teams or delivering project teams with diverse technical expertise.

Partnering with National Systems America offers numerous benefits:

  • Reduced cost of acquiring IT talent.

  • Access to unique and hard-to-find skill sets.

  • Competitive pricing for quality services.

  • Shorter hiring timelines and access to higher-quality candidates.

  • Internal database of proven talent for seamless staffing solutions.

  • Faster time to market, enabling companies to launch products and solutions more swiftly.

National Systems America's success in the high-tech industry stems from our flexibility, adaptability, and commitment to delivering the right talent for project success. Whatever the technology or challenge, we provide businesses with the talent they need to thrive in the fast-paced high-tech landscape.

Healthcare

The healthcare industry faces significant challenges in improving patient care while managing costs effectively. National Systems America has team with experience working in US Regulatory Environment like HIPAA, CDS, CCHIT, ICD 9, 10 and HL

Healthcare Application Services:

  • Project Management 

  • System Optimizations and Enhancements

  • Integration Services

  • Applications Management

  • Maintenance and Support

  • System Conversions and Migrations

  • System Development and Custom Solutions

  • Technical & Environmental Architecture

  • Testing Programs; Strategy, Requirements, Planning, Execution

  • Go-Live Activation Support

  • Strategic Staffing

Partner with National Systems America for comprehensive healthcare solutions, leveraging our expertise and capabilities to optimize your operations and drive success.

Telecommunications

The telecommunications industry demands constant innovation & cost management on a global scale. At National Systems America, we specialize in telecommunications including speech & web technologies amongst others.

Our telecommunication services include:

  • Experience deploying Genesys, Avaya, Cisco, and Intervoice’s Self-Service and Call Center solutions.

  • Customized solutions utilizing Voice User Interfaces (VUI), speech recognition, text-to-speech synthesis, Call Center Routing Strategies, Scripts, etc.

  • Expertise in developing Speech applications, providing CTI Solutions for Call centers, and end-to-end support.

  • Proven experience with architecture, design, installation, configuration, fine-tuning, troubleshooting, and upgrading of Cisco UCCE components, Genesys Framework Components, and Avaya IR components.

  • Computer Telephony Integration (CTI) for seamless integration of TDM and IP telephony hardware/software, computers, and software applications.

  • Real-time caller identification and qualification through ANI (Caller ID) or DNIS, and Interactive Voice Response (IVR) System integration for caller identification.

Client Benefits:

  • Improved system performance and utilization.

  • Focus on business operations rather than technical issues.

  • Immediate access to specialized expertise.

  • Avoidance of hiring or training costs.

  • Cost savings on additional hardware and staffing.

  • Easy installation and rapid deployment.

Our Expertise with Technology Vendors:

  • Genesys: CIM Platform, TDM/IP Voice, Self-Service, E-mail/Web Chat, Reporting.

  • Cisco: UCCE, CVP, Call Manager, ICM, Cisco Unity, Call Recording.

  • Intervoice: Invision Studio, Speech & TTS, VXML, Management Layer, Reporting.

  • Avaya: Dialog Designer & IR.

  • IBM: Websphere Voice (WVS), Nuance Speech Recognition, Text-to-Speech, Server-Side Development.

Partner with National Systems America for cutting-edge telecommunication solutions backed by expertise, experience, and a commitment to seamless integration and performance optimization.